America’s Call Center of Choice
Voice answering and messaging service tailored to your needs
Our Clients Are Our
America’s Call Center: Your Premier Partner for Call Center Solutions
We specialize in connecting people and businesses across a variety of sectors. Since 1987, we’ve been leading the industry by providing unparalleled excellence in communication services.
Whether you need help managing high call volumes, offering superior customer support, or providing emergency notifications, America’s Call Center is your dedicated partner.
ACC’s live operators answer calls 24-7-365 according to your custom script. We can answer your unique office number and provide you with a local or 800 number to ensure all calls capture the information you need accurately and completely.
Established in 1987 by C. Richard Emberson, the family-owned America’s Call Center has been a pillar of excellence in the industry for nearly four decades.
Specializing in a range of services tailored to meet the diverse needs of its clients, America’s Call Center has evolved into a one-stop solution for businesses seeking top-notch customer support and efficient communication strategies.
One of the key services offered by the America’s Call Center is its answering service, which ensures that every call is promptly answered and handled with professionalism. The team of live operators is trained to provide personalized assistance and ensure that each caller receives the attention they deserve. This commitment to customer care is what sets the family-owned call center apart from its competitors.
America’s Call Center is an expert and experienced provider in the demanding 24/7 fast paced medical field. ACC provides a crucial link between healthcare providers and patients. Our specially trained and knowledgeable staff specializes in efficient and confidential communication providing a medical answering service designed to meet the unique requirements of healthcare providers. With a focus on confidentiality and efficiency, the center’s operators are well-versed in handling medical calls with the utmost care and sensitivity. HIPAA regulated and encrypted messages can be sent via secure text, email or retrieved through the client’s portal on our website.
In today’s digital age, answering service has become increasingly popular among businesses looking to streamline their operations. America’s Call Center’s virtual receptionist service offers a cost-effective solution for managing calls remotely, ensuring that businesses never miss an opportunity to connect with their customers.
Offering bi-lingual services, America’s Call Center caters to a diverse clientele, offering support in both English and Spanish to better serve a global customer base. This commitment to inclusivity reflects the center’s dedication to providing top-quality service to all clients, regardless of their language or location.
In addition to its core services, the call center also provides commercial call services to businesses of all sizes, as well as specialized solutions for legal firms and universities. Whether it’s patched calls, call monitoring, or secure voice messaging, the center’s comprehensive range of services ensures that every client’s needs are met with precision and efficiency.
America’s Call Center has embraced the rapid pace of change in the digital and AI space. Through innovative solutions and cutting-edge technology, the center has positioned itself as a leader in the industry, setting the standard for excellence in customer service, offering online sales and catalog sales services, enabling clients to capitalize on e-commerce opportunities and expand their reach to a wider audience.
America’s Call Center has become synonymous with reliability, professionalism, and efficiency in the industry and a new generation of Embersons’ looks forward to continuing this tradition. With a wide range of services tailored to meet the evolving needs of its clients, the center continues to be a trusted partner for businesses seeking exceptional customer support and communication solutions.